If you're in need of help in a Community you can use the S.O.S. to request immediate assistance from a Brand Ambassador.

In order to call a BA to your room, type /sos in the chat-box, followed by a brief message describing your issue.

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To respect the time of our Brand Ambassadors and ensure everyone on the site can get proper assistance when needed, we ask that you only use this feature for serious matters, such as troll attacks or harassment.

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